Accessibility Statement

Last updated: February 23, 2025

Our Commitment

At Spider Design Studio, we are committed to ensuring digital accessibility for people with disabilities. We are continually working to improve the user experience for everyone and advocating for the implementation of accessibility standards, both in our own work and with our technology partners.

Measures to Support Accessibility

Spider Design Studio takes the following measures to ensure accessibility of our website:

Include accessibility as part of our core mission
Regularly evaluate our website for accessibility improvements
Advocate for enhanced accessibility features with our platform provider
Stay current with accessibility standards and best practices

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is working toward conformance with WCAG 2.1 level AA standards. We are actively working with our platform provider to implement necessary accessibility features.

Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript
WAI-ARIA
HighLevel Platform

These technologies are relied upon for conformance with the accessibility standards used.

Current Platform Limitations and Alternatives

Our website is built on the HighLevel platform, which is actively working to improve its accessibility features. Current known limitations include:

Pop-up Accessibility: The platform's pop-up windows currently have limitations with keyboard navigation and escape key functionality. If you encounter difficulties with pop-ups, please contact us directly for assistance.

Navigation: The platform currently lacks a skip navigation feature. We are working with HighLevel to implement this feature.

Content Structure: There are some limitations in heading level options and ARIA implementations. We are advocating for enhanced accessibility controls.

While these platform-level improvements are in progress, we are committed to providing alternative means of access to our information and services. If you encounter any accessibility barriers, please contact us directly and we will provide the information or service in an alternative format.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Phone: 480-520-8990

Email: [email protected]

We try to respond to feedback within 2 business days and aim to provide viable alternatives within 10 business days. While we may not be able to immediately resolve platform-level accessibility issues, we are committed to providing alternative means of access to our information and services.

Assessment Approach

Spider Design Studio assesses the accessibility of our website using:

Self-evaluation tools including WAVE and Deque
Regular internal reviews
Ongoing platform feature monitoring

Formal Approval of This Accessibility Statement

This Accessibility Statement is approved by:

Zackary Taylor

Web Accessibility Consultant

Spider Design Studio

Formal Complaints

We aim to respond to accessibility feedback within 2 business days, and to propose alternative solutions within 10 business days. While some platform-level accessibility issues may take longer to resolve, we are committed to providing alternative means of access in the interim.